Why attend the Utility Leaders Forum?
Utilities have the critical and ultimate responsibility to provide the infrastructure, systems, and governance to effectively manage water for the public. With growing populations, ageing infrastructure, and changing climate, challenges over the past decade have increased significantly. Many utilities across the world have become very creative and innovative to implement novel and game-changing solutions to these challenges. Their invaluable insights and knowledge are seldom shared on a global platform, and utilities rarely come together to discuss how to go forward towards solutions. To that end, the Utility Leaders Forum (ULF) will be a central feature during the IWA World Water Congress & Exhibition.
Joining the utilities programme in Copenhagen will create an extraordinary platform for discussion of the global and local challenges utilities experience in a changing environment and society. You can network with colleagues at your specific level in the organisation (CEO, operations, financial management, engineering, etc) and create valuable relationships for future cooperation. Outcomes of discussions will be taken forward and brought into relevant IWA forums and activities and to the IWA World Water Congress & Exhibition in Toronto in 2024.
At the end of day one, utility leaders will be invited to attend a networking reception at the facility of HOFOR-The Utility of Greater Copenhagen, hosted by 3VAND utilities. On day two, a boat trip exclusively for utility leaders will take attendees from the forum on a tour on the canals of Copenhagen, demonstrating climate solutions and extending networking opportunities from two days of discussions.
Based on a strong consensus from the water utility sector, the sessions will focus on four areas:
– Water Utilities as Community Leaders – Creating Integrated Water Management for Cities of the Future: Utilities must sustainably manage the integrated water cycle to ensure a reliable, high quality water supply and a resilient climate and crisis response capability. Additionally, the role of leading water utilities has evolved to becoming a ‘leader in the community’, investing locally as a job creator, and seeking public engagement into major infrastructure investments. How successful is this integrated approach? And how is it being done?
– Accelerating Adoption of Innovation: Utilities face many challenges, with increasing demands in terms of population, climate goals, and water scarcity. With these challenges, utilities have found powerful ways to adopt innovation and technology. How can adoption of critical and needed solutions be accelerated?
– Evolving with Climate Change: Mitigating against water scarcity, adapting to extreme weather events or more effectively utilising digitalisation and data, we focus on how utilities are adapting to the inevitable by building resilience in line with societal expectations.
– The Digital Utility: There are numerous ways in which data can be used to improve and optimise all aspects of a utility’s operations. The Digital Utility unlocks an exciting new world of providing better outcomes for customers: better ways to communicate and engage, opportunities to reduce costs and risks, detection of operational issues before they occur, the list goes on. So many decisions, so much innovation – when and how should you dive in?
For questions concerning registration, please email: email@example.com
For questions concerning content, email Helle Katrine Andersen: firstname.lastname@example.org
*An IWA World Water Congress & Exhibition 2022 registration is compulsory for Forum attendees.
Helle Katrine Andersen
COO DANVA (Danish Water and Waste Water Association)
Utility Leaders Forum is targeted to CEOs and leaders of utilities. The forum will be open to a number of stakeholders.
TUESDAY 13 SEP 2022
WEDNESDAY 14 SEP 2022
10:30 - 10:45
Opening of Utility Leaders Forum
10:30 - 12:00
SESSION 4 – Living in the Digital World
· Tom Mollenkopf, IWA President
· Carl-Emil Larsen, CEO DANVA (Danish Water and Wastewater Association)
Setting the stage: Shane Morgan COO Urban Utilities, Brisbane, Australia
· Jason Tucker, Director of Strategic Delivery and Commercial Assurance, Anglian Water, UK
· Maree Lang, Managing Director, Greater Western Water, Australia
· Christian Schou, Chief of projects, Aarhus Water, Denmark
· Riksta Zwart, CEO, Waterbedrijf Groningen, NL
Roundtables and panel discussion facilitated by Adam Lovell, CEO Water Services Association of Australia
10:45 - 12:00
SESSION 1 - Water Utilities as Community Leaders - Creating Integrated Water Management for Cities of the Future
13:30 - 14:45
SESSION 5 – Celebrating 2022 Climate Smart Utilities - Successes from Around the Globe and Recognition Event
Setting the stage: Prof. Hamanth Kasan, IWA Vice President
· Diane Taniguchi-Dennis, CEO, or Marc Jockers, Chief of Staff, Clean Water Services, Hillsboro, Oregon, USA
Utilities as leaders, partners and "anchor institutions" in their communities
· Dr. Eng. Silver Mugisha, Managing Director National Water & Sewerage Corporation, Uganda
· William Fernandes, Director, Toronto Water, Canada
· Dr. Nerena Di Lorenzo, Managing Director Melbourne Water, Australia
Panel discussion with audience facilitated by Ed McCormick, IWA SC Utility Engagement Group chair
Opening of recognition event: Kala Vairavamoorthy, Executive Director IWA
· Cedric Feliers, Veolia Eau d'Ile de France, France
· Pascual Fernández, Canal De Isabel II, Spain
· Brian Hansen, HOFOR AS, Denmark
Poster pitches of Climate-Smart stories - Facilitated by Corinne Tromsdorff, Water Cities and Carlos Diaz, IWA
13:30 - 15:00
SESSION 2 - Accelerating Adoption of Innovation
14:45 - 15:00
Closing of forum and messages for next Utility Leaders Forums
Setting the stage: Jonathan Clement, IWA LET chair
· Claus Homann, CSO/COO, Aarhus Water, Denmark
· Chris Rockey, Director Southwest Water, UK
· Bernard Koh, Assistant CE, PUB Singapore
· Dr. Asma El Kasmi, Director Cooperation and Communication, ONEE, Morocco
· Rik Thijssen, Director Business Development & Innovation, Vitens, NL
Panel discussion with audience facilitated by Jonathan Clement & Helle Katrine Andersen, COO DANVA
Towards Singapore Water Week 2024 and IWA WWCE Toronto 2024
· Dr Pang Chee Meng, Chief Engineering and Technology Officer, PUB, Singapore
· Robert Haller, CEO Canadian Water and Wastewater Association, Canada
Closing by Tom Mollenkopf, IWA President and Helle Katrine Andersen, COO DANVA
15:45 - 17:15
SESSION 3 - Evolving with Climate Change
15:30 - 18:30
Boat trip of the canals of Copenhagen and utility leaders networking - Demonstration of climate solutions
Setting the stage: Simon Parsons, Director, Scottish Water, UK:
Victorians, Airplanes and Rowing Boats – Planning for the long term
· Pat McCafferty, MD Yarra Valley Water, Australia
· Dan Naidoo, Regional Manager of Umgeni Waterboard, Kwazulu Natal, South Africa and chairman of WISA Water Institute of Southern Africa, South Africa
· Brian Hansen, Acting Vice President, Utility of Greater Copenhagen, Denmark
· Matt Collings, Assistant GM, Moulton Niguel Water District, California, USA
· Gari Villa-Landa Sokolova, Head of International Affairs, AEAS, Spain
Welcoming remarks, roundtables and panel discussion facilitated by Shaunna Berendsen, Head of Innovation Engagement, Anglian Water & Miriam Feilberg, Head of Climate, DANVA
Pick up by bus at the Bella Center
Sightseeing on the canals of Copenhagen and viewing of Climate Solutions.
Drop off at the Harbour Bath for social event and swim
Walking distance to Cultural Night Tivoli or possibility for return to Bella Center
Planned and facilitated by Brian Hansen, Acting Vice President, Utility of Greater Copenhagen
18:00 - 20:00
SOCIAL EVENING EVENT - Utility Leaders reception
hosted by 3VAND utilities at Utility of Greater Copenhagen
Helle Katrine Andersen – COO DANVA (Danish Water and Wastewater Association), Chair
Jonathan Clement – IWA LET Chair, Co-Chair
Tom Mollenkopf – IWA President
Adam Lovell – Executive Director, Water Services Association of Australia
Shaunna Berendsen – Head of Innovation Engagement, Anglian Water
Ed McCormick – Chair of IWA Strategic Council Utility Engagement Workgroup
Brian Hansen, Acting Vice President, Greater Copenhagen Utility HOFOR
Miriam Feilberg, Head of Climate, DANVA (Danish Water and Wastewater Association)
Carlos Diaz – IWA Secretariat
William Cappuyns – IWA Secretariat