Trainings

Water is a scarce resource that requires diversified solutions to ensure water security to humans and the environment. The world needs competent professionals trained to apply the latest and newest methods, technologies, and solutions. At the IWA World Water Congress & Exhibition IWA water experts – through their Specialist Group / Task Group -will deliver training sessions prepared to enhance professional competences of specific water professionals. The focus is in the following areas:

  • Regulating the Water Energy Nexus
  • Developing Performance assessment and improvement plans
  • Climate Smart Utilities
  • Developing and implementing Infrastructure Asset Management
  • Modelling Activated Sludge Plants
  • How to implement the Human Right to Water and Sanitation

There are training sessions during the Congress, for which congress registration is required*. And training sessions post Congress for which Congress attendance is not required. Please see details below. These IWA training sessions have defined learning objectives and use interactive learning methods. Upon request, participants will be provided with a certificate of attendance.

Disclaimer: The trainings are subject to cancellation if and when by the cut-off date of a month in advance we do not have enough registrations. We will reimburse the cost to those registered then. For trainings that will happen same cancellation process counts as for general Congress registration.

 

*If you have already registered for the Congress, and would like to register for one of the trainings taking place during the Congress, kindly send an email to ozaccom@ozaccom.com.au indicating the training name, along with your Unique Registration number (this is listed in the confirmation email you received upon registration). The registration office will add the training to your registration and provide you with a separate invoice.

Delivering Regulatory Excellence in the Water-Energy Nexus

Date: 17 September (Full day)
Organiser: International Centre of Regulatory Excellence (ICORE)

Trainer: Dr. Kevin Parks, P.Geol. Alberta Energy Regulator – Chief Geologist.

The water-energy nexus represents the interlinkages between water supply and energy development. Energy systems like hydrocarbons, nuclear energy, hydroelectricity and renewables require water. Their development interacts with and can alter the water systems they depend on. These alterations can diffuse into other sectors like environmental protection, municipal supply, water for recreation, and agriculture. Trade-offs between benefits and risks are made by regulatory agencies acting in the public interest to manage these impacts. This is difficult work. Success demands excellence in water regulation. But what makes an excellent regulator? In short, the attributes are integrity, competence, and empathy. In this seminar, the attributes of regulatory excellence are defined and their application to problems in regulation in the water-energy nexus will be demonstrated. Case studies and practical examples will be presented as well as theory, so participants will take away new ideas and tools to improve their own regulatory frameworks.

Learn more

Target Audience

The following professionals working in the water-energy nexus

  • water regulators,
  • water-policy makers,
  • decision makers and
  • advisors in firms

Expected level of expertise of participants:

  • English Language Proficiency
  • Regulatory or policy experience can be an asset, but is not a prerequisite.

Learning Objectives:  

After this training, you will:

  • be able to apply principles of the Regulatory Excellence Model.
  • be able to isolate the parts of the model most relevant to your home situation and do a gap analysis within your own regulatory context (no matter what or how you regulate)
  • learn about how emergent and renewable geo-energy resources like shale gas, geothermal energy, and carbon-capture and storage tie to regulatory and operational challenges in water supply, wastewater treatment and disposal, and watershed/aquifer stewardship.
  • get insight into how excellent regulators balance the competing triple-bottom line objectives in the water-energy nexus.

Draft Schedule

0730-0800: Registration and welcome pre-session quiz.
0800-0900: Water challenges in the Water-Energy Nexus
0900-1000: The Regulatory Excellence Model (RegX)
1000-1030 : Networking and Reflection Break
1000-1100: the Regulatory Excellence Model (RegX) Continued
1100-1200: Nexus Case Study I: What can go wrong and the Case for Change
1200-1300: Lunch
1300-1400: Nexus Case Study II: What can go right and how the RegX Model Applies
1400-1500: How to Apply the RegX Model to Regulatory Situations in the Water-Energy Nexus
1500-1530: Networking and Reflection Break
1530-1600: Roundtable Sharing on Own Experiences through the RegX Lens.
1600-1630: Post-session quiz and certificates of completion

Training Cost: 

This training comes at a small extra fee to delegates attending the Congress

Delegate category Training fee*
IWA member €25
Non IWA member €50

*The Fee includes materials, and catering is offered through aligning the training with regular congress breaks. The breaks will be shorter during the trainings to optimise your training experience.

Registration for the Trainings happening during the Congress days is open to all delegates attending the World Water Congress at a small additional fee (25-50 euro). You can register for the training when registering for the Congress through Congress registration form. If you have already registered for the Congress, and would like to register for this training, kindly send an email to ozaccom@ozaccom.com.au indicating the training name, along with your Unique Registration number (this is listed in the confirmation email you received upon registration). The registration office will add the training to your registration and provide you with a separate invoice. The places are open on a first come first serve basis to approximately 25-30 participants per training, with a minimum requirement of 15 people for the training to go ahead.

Performance assessment and improvement in urban water services: The IWA approach

Date: 18 September 2018 (Full day)
Organiser: IWA Benchmarking and Performance Assessment Specialist Group
Trainers: Elvira Estruch – Industrial Engineer – Universitat Politècnica de Valencia & Enrique Cabrera Rochera – Professor of Fluid Mechanics – Universitat Politècnica de Valencia

Well into the 21st century, the challenges for water services (population growth, increasing water demand, climate change, energy restrictions…) require efficient water services more than ever. Obtaining a clear  picture of the performance level, and the possible paths for improvement remain one of the key tools that utility managers may use to face these challenges. Developing and implementing targets to achieve the  Sustainable Development Goals will also rely on assessment, and monitoring of key performance indicators (the SDG targets).

Throughout the course, the student will learn to develop, implement and manage performance assessment systems applied to urban water services through the IWA Framework of performance indicators (Since 2000 IWA is the International Reference on this topic). This Framework is of special relevance when establishing a management tool for water and wastewater utilities based on the use of performance indicators.

The details of the IWA Benchmarking framework will also be covered. The student will learn the importance of Benchmarking to promote utilities’ performance through the systematic search and adaptation of leading practices

The training will include concept presentations and applied group dynamics to allow participants to understand and apply the fundamental principles of performance assessment and improvement following the IWA methodology.

Learn more

Target Audience

All water professionals with a focus on managers of water services, policy-makers and regulators of the water sector.

Expected level of expertise of participants:

  • Basic knowledge of the water sector
  • Proficiency in the English Language

Learning Objectives:  

After the course, you will be able to:

  • develop a performance assessment (PA) system for urban water services.
  • adequate their PA system to the needs and limitations of the case of application.
  • analyse the results from PA systems using Sigma, a free software.
  • cluster utilities into different groups according to their context.

Draft Schedule

08:00 Registration

08:30 – 10:00

  • Overview of a few key concepts in management
  • The IWA framework for performance assessment
  • The IWA systems of performance indicators for water supply and wastewater services
  • Practical case

10:00 – 10:30    Coffee Break

10:30 – 12:00    Benchmarking based on the IWA Framework. Special focus in the analysis of results.

  • From performance assessment to performance improvement
  • The IWA Benchmarking framework
  • Analyzing comparative performance data
  • Success stories

12:00 – 13:00    Lunch

13:00 – 15:30    Practical application of the analysis of results with Sigma free software, the official software of the IWA PI system.

  • Practical data filtering, clustering and analysis with Sigma

15:30 – 16:00    Coffee Break

16:00 – 17:00   Reflection, evaluation, wrap-up and closing

 

 

Register for Training: 

You can register for the training through the registration form. Places are open on a first come first serve basis with a maximum of 30 participants.

Training Cost: 

This training comes at a small extra fee to delegates attending the Congress

Delegate category Training fee*
IWA member €25
Non IWA member €50

*The Fee includes materials, and catering is offered through aligning the training with regular congress breaks. The breaks will be shorter during the trainings to optimise your training experience.

Registration for the Trainings happening during the Congress days is open to all delegates attending the World Water Congress at a small additional fee (25-50 euro). You can register for the training when registering for the Congress through Congress registration form. If you have already registered for the Congress, and would like to register for this training, kindly send an email to ozaccom@ozaccom.com.au indicating the training name, along with your Unique Registration number (this is listed in the confirmation email you received upon registration). The registration office will add the training to your registration and provide you with a separate invoice. The places are open on a first come first serve basis to approximately 25-30 participants per training, with a minimum requirement of 15 people for the training to go ahead.

Climate smart utilities – tools for building resilience

Date: 18 September 2018 (Afternoon Session)
Organiser: IWA & Partners
Trainers: Philip De Souza – Emanti, South Africa & Raul Glotzbach – Programmes Officer, IWA, The Netherlands

Urban stakeholders have a critical role to play in preserving the integrity of fresh water resources on which they depend on. A disruption in supply of freshwater resources to cities can have significant economic, environmental and health consequences, therefore, improving water security and protecting water resources which cities rely on is a priority.

This training provides an opportunity for water utilities to explore tools that can integrate climate information into their planning processes.  Climate change is impacting availability and quality of water worldwide, and utilities need to plan, prepare and adapt to climate risks. The Flood and Drought Portal (http://www.flooddroughtmonitor.com/) provides a package of applications to assist utilities with information and assessment of climate hazards and risks, and support water safety planning approaches.

Learn more

Target Audience

  • Water utility staff (technical/operational) dealing with water and climate risks;
  • Water utility staff involved in water safety planning; water professionals advising water utilities.

Expected level of expertise of participants:

  • Technical expertise in water sector
  • Good understanding of the water supply system and risk to the supply system
  • Prior experience risk management, climate adaptation measures
  • Basic IT proficiency
  • Proficiency in the English language

Learning Objectives:  

After the training, you will be able to:

  1. Explain the concept of climate resilient water safety planning;
  2. Interpret and use climate data to identify hazards and risks to be included in water safety planning;
  3. Apply a methodology which supports the identification, assessment of climate risks impacting your water utility analysis of climate issues, and how to monitor and respond to the risks.

Draft Schedule:

13.30 – 15.00    

13:30 – 13:45 – Introduction: Climate resilience and water utilities

Short introduction to the programme and tools which will be highlighted

  • 13:45 – 15:00 | Identifying and monitoring climate risks for water utilities

Presentation and exercise using Issue Analysis and Water Indicators tools – Identification of underlying causes of climate hazards affecting water utilities, and what indicators can be used for monitoring

15.00 – 15.30     30        Break

15.30 – 17.15     90        Session 3

  • 15:30 – 16:15 | Understanding climate data

Presentation and exercises on using and interpreting climate data using the Data and Information Tool

 

  • 16:15 – 17:00 | Climate resilient water safety planning

 

Presentation and exercises on how to prepare and adapt to climate hazards and risks using the Water Safety Planning tool

 

  • 17:00 – 17:15/30 | Mitigation: Climate smart utilities

 

Presentation on the key sources of emissions in the urban water cycle, how to assess GHG emissions, energy and water efficiency and implementing economically viable solutions to improve energy efficiency and reduce emissions

 

  • 17:15/30 | Wrap up

17.30 Close

Training Cost: 

This training comes at a small extra fee to delegates attending the Congress

Delegate category Training fee*
IWA member €25
Non IWA member €50

*The Fee includes materials, and catering is offered through aligning the training with regular congress breaks. The breaks will be shorter during the trainings to optimise your training experience.

Registration for the Trainings happening during the Congress days is open to all delegates attending the World Water Congress at a small additional fee (25-50 euro). You can register for the training when registering for the Congress through Congress registration form. If you have already registered for the Congress, and would like to register for this training, kindly send an email to ozaccom@ozaccom.com.au indicating the training name, along with your Unique Registration number (this is listed in the confirmation email you received upon registration). The registration office will add the training to your registration and provide you with a separate invoice. The places are open on a first come first serve basis to approximately 25-30 participants per training, with a minimum requirement of 15 people for the training to go ahead.

NRW Assessment and Management in Low and Middle Income Countries

Date: 19 September 2018 (Full day)
Organiser: IWA Water Loss Specialist Group
Trainers: Roland Liemberger – Non Revenue Water Specialist Miya, Austria & Bambos Charalambous, – Director Hydrocontrol, Cyprus & Stuart Hamilton, Managing Director, HydroTec, UK

Recent research presented at the IWA Water and Development Congress in Buenos Aires (2017) has shown that the global volume of NRW is estimated to be 346 million cubic meters per day or 126 billion cubic meters per year. Conservatively valued with only USD 0.31 per cubic meter, the cost/value of water lost amounts to USD 39 billion per year. Sadly, around 80% of these losses occur in low and middle income countries.

Non-revenue water (NRW) management can deliver significant health, systems, and financial and economic benefits, but not all professionals know where to start. This training will provide participants with an understanding from assessing Non-Revenue Water to developing and implementing improvement plans.

The workshop will be tailored to meet the requirements of the mixed audience you normally expect at the IWA World Water Congress. A role play will be convey the key messages in a way that will make it interesting and useful for key decision makers and other non-experts which are not so close to technical details.

Learn more

Target Audience

  • Policy Makers and other key decision makers
  • Water utility managers
  • Consultants
  • Representatives from International Funding Agencies and NGOs

Expected level of expertise of participants:

  • Basic water sector knowledge
  • Proficiency of English language

Learning Objectives:  

The objective of the course is to give the Learner a good understanding on:

  • How to assess the NRW problem in a water utility
  • Preparation of an NRW reduction plan
  • Simple ways to do an initial cost benefit analysis
  • Problems of starting to engage in comprehensive NRW

On top of these learning objectives, participants will have the chance to directly be in contact with top experts from around the world.

 

Draft Schedule

08:30 – 09:00    Introduction to Day

09:00 – 10:00    Assessing Non-Revenue Water

10:00 – 10:30    Coffee Break

10:30 – 11:15    Group work: Case study: rapid NRW assessment

11:15 – 12:00    Developing and implementing improvement plans

12:00 – 13:00    Lunch

13:00 – 14:30    Group work: Case study: developing an improvement plan

14:30 – 15:30    Role play (different stakeholders arguing whether NRW shall be reduced, what shall be done and how to pay for it)

15:30 – 16:00    Wrap-up and closing

Training Cost: 

This training comes at a small extra fee to delegates attending the Congress

Delegate category Training fee*
IWA member €25
Non IWA member €50

*The Fee includes materials, and catering is offered through aligning the training with regular congress breaks. The breaks will be shorter during the trainings to optimise your training experience.

Registration for the Trainings happening during the Congress days is open to all delegates attending the World Water Congress at a small additional fee (25-50 euro). You can register for the training when registering for the Congress through Congress registration form. If you have already registered for the Congress, and would like to register for this training, kindly send an email to ozaccom@ozaccom.com.au indicating the training name, along with your Unique Registration number (this is listed in the confirmation email you received upon registration). The registration office will add the training to your registration and provide you with a separate invoice. The places are open on a first come first serve basis to approximately 25-30 participants per training, with a minimum requirement of 15 people for the training to go ahead.

Infrastructure asset management in light of ISO 5500x standards

Date: 20 September (Full day)
Trainer: Helena Alegre, Head of the Hydraulics Department, National Laboratory for Civil Engineering, Portugal

In a world driven by the need for water systems that 1) contribute to circular economy,2) are resilient to climate change and 3) promote equity, well-being and economic growth, effective infrastructure asset management is an essential tool. Infrastructure asset management is an art of balancing performance, cost and risk in the long term, whilst maximizing the value of these assets for the utilities. To achieve this balance, a multidimensional approach that combines management, engineering principles, good business practices and economic theory is required.

Framed by the IWA recommended approach and based on the ISO55x standards, the course will introduce key principles and practices of good asset management. Particular attention will be given to the establishment and use of a sound assessment system that is a) driven by your organisation’s objectives and b) able to support the diagnosis, to set up needs and priorities of intervention, to select options of intervention, as well as for monitoring the effects of implementing them.

Learn more

Target Audience

Professionals:

  • to administrators and engineers of public services,
  • research institutions,
  • ministries and government agencies,
  • decision makers and
  • all those managing and operating water infrastructure assets

Expected level of expertise of participants:

  • Basic water sector knowledge.
  • Proficiency in English Language

Learning Objectives:  

After this training, you will:

  • Understand the Concept of Infrastructure Asset Management (IAM) in light of ISO 5500x and its application in urban water services.
  • Be able to apply the principles of IAM in urban water services with a focus on developing a sound assessment system
  • Be able to select appropriate approaches, techniques and methodologies for the implementation of IAM based on the assessment

On top of these learning objectives, participants will have the chance get to know the top experts from around the world.

Training Cost: 

This training comes at a small extra fee to delegates attending the Congress

Delegate category Training fee*
IWA member €25
Non IWA member €50

*The Fee includes materials, and catering is offered through aligning the training with regular congress breaks. The breaks will be shorter during the trainings to optimise your training experience.

Registration for the Trainings happening during the Congress days is open to all delegates attending the World Water Congress at a small additional fee (25-50 euro). You can register for the training when registering for the Congress through Congress registration form. If you have already registered for the Congress, and would like to register for this training, kindly send an email to ozaccom@ozaccom.com.au indicating the training name, along with your Unique Registration number (this is listed in the confirmation email you received upon registration). The registration office will add the training to your registration and provide you with a separate invoice. The places are open on a first come first serve basis to approximately 25-30 participants per training, with a minimum requirement of 15 people for the training to go ahead.

Post Congress Trainings

Please register through theCongress Registration form. If you want to attend this trainings without attending the congress, please send an email to Kirsten de Vette.

Modelling Activated Sludge Plants

Date: 21 & 22 September (Two days)
Location: Chuo University Tokyo
Organisers: IWA Good Modelling Practices Task Group
Trainers: Dr. Günter Langergraber , Takayuki Ohtsuki Dániel Bencsik

There is an ample need for hands on practice of mathematical modelling of Activated Sludge plants. The two day (14 hr) modelling course provides detailed instruction on mathematical models, their structure and use in practice such as design, operation and control in activated sludge plants, and ample hands-on opportunity to use these models in a class-room setting. The learner will gain an understanding of structure of the IWA Activated Sludge Models (ASMs) and get a hands-on opportunity to use these models.

Learn more

Target Audience: The following (young, emerging and established) audiences interested in modelling wastewater treatment

  • Consultants
  • Plant managers or operators
  • Water boards and
  • Academics

Expected level of expertise of participants:

  • Knowledge on wastewater treatment processes in general and activated sludge treatment plants in particular

Learning Objectives:  

After completion of the training you will

  • know and fully understand the principles of mathematical models for wastewater treatment plants,
  • understand the structure of the IWA Activated Sludge Models (ASMs) and their use in practice,
  • understand the requirements and needs for performing a simulation study for AS plants, and
  • be able to use a simulator for building, running and calibrating a model for a AS plants.

Training Cost: 

This post-congress training comes at an extra cost and is separately accessible to non-delegates of the congress also.

Delegate category Training fee*
IWA member €350
Non IWA member €450
IWA LIC member + Students €250
Non IWA LIC + Students €350

*The Fee includes morning coffee/ tea, lunch and materials. Participants are requested to bring their laptops.

The Human Rights to Safe Drinking Water and Sanitation (HRWS): focus on ensuring drinking water quality

Date: 21 September 2018 (Full day)
Location: Hilton Odaiba Tokyo
Trainers: Robert Bos, Public Health Biologist and Senior Advisor, Switzerland & Carolina Latorre, Programmes Officer, IWA, Netherlands

One of the five criteria for the progressive realization of the HRWS is drinking water quality as a metric of safety. Together with access, safety is the issue for which the interface with the SDG6.1 targets and indicators is greatest. This one-day course will aim at elucidating these links and focus on approaches for utilities and regulators to practically apply policy and management measures that focus on achieving universal access to safe drinking water. The drinking water quality indicators will be explained from the perspective of a rights-based approach, put in the overall human rights context and the latest developments in WHO/UNICEF monitoring indicators will be covered

Learn more

Target Audience

  • managers of utilities;
  • drinking water quality regulators;
  • NGO staff with responsibilities for drinking water supply in low- and middle-income countries;
  • human rights specialists

Expected level of expertise of participants:

  • a background in drinking water supply and sanitation, from the technical (service delivery) background or from the human rights perspective
  • 5-10 years of experience in the field of drinking water supply
  • basic insights into the management of drinking water quality
  • proficiency of English Language

Learning Objectives:  

After this training, you will have a better understanding of

  • the human rights to safe drinking water and sanitation, and what these entail for service delivery in terms of policies, regulation and management
  • the specific needs for drinking water quality as a human rights criterion, and how to tackle human rights challenges in drinking water quality management
  • how the human rights criterion of drinking water quality relates to the indicators of target 6.1 under the Sustainable Development Goals framework

and they will have developed skills

  • to engage in a productive dialogue between utility managers, regulators and human rights specialists
  • to make considered decisions on introducing human rights elements into their managerial and regulatory functions.

 Draft Schedule

 09:00-10:30

  • Introduction of the course: objectives, programme, way of working, expected results
  • Introduction to the Human Rights to Safe Drinking Water and Sanitation
  • The Human rights perspective in drinking water quality as a key criterion
  • Status of indicators for drinking water quality for SDG target 6.1 … WHO/UNICEF JMP
  • Introduction group work

 11:00-12:30

  • Group work to identify and analyse challenges in adopting and promoting water quality issues as seen through a human rights lens and in relation to the SDG target – policies, regulation, management, monitoring
  • Group presentations

 14:00-15:30

  • Practical approaches to strengthening drinking water quality management: the IWA Manual on Human Rights to Safe Drinking Water and Sanitation
  • Recommended actions emanating from the UN Special Rapporteur on the HRWS
  • One or two case studies
  • Introduction group work

16:00-17:30

  • Group work to consider and design approaches aimed at strengthening the drinking water quality component in efforts towards the progressive realization of the HRWS in the management and regulation of drinking water supply service delivery.
  • Group presentations
  • Evaluation

Training Cost: 

This post-congress training comes at an extra cost and is separately accessible to non-delegates of the congress also.

Delegate category Training fee*
IWA member €300
Non IWA member €400
IWA LIC member + Students €250
Non IWA LIC + Students €350

*The Fee includes morning coffee/ tea, lunch and materials. Participants are requested to bring their laptops.

More Skill Development at the Congress

Professional development is one of the central components of IWA World Water Congress. All sessions will have defined learning outcomes to add extra value for the attending. Technical sessions, workshops and posters will help update your knowledge and connect you with leading experts; Master Lectures provide in-depth technical content from experts; while skill development sessions are focus on all-important soft skills, including communications, writing and networking skills. For those attending for the first time, don’t miss the session on optimising your conference attendance. For more information, stay tuned to the programme.

Join us in Tokyo! See you in...